Legal
Terms of Service
Last updated: January 1, 2024
These Terms of Service govern your use of Jerry The Happy Plumber's website and services. By engaging with us, you agree to these terms, which ensure industry-standard, honest, and fair service delivery.
Acceptance of Terms
By accessing our website or hiring our services, you agree to abide by these terms and all applicable laws, ensuring a professional and fair partnership.
Service Agreement
All plumbing services are provided based on detailed estimates. Any additional work or unforeseen issues will be communicated and approved before proceeding.
Pricing and Payments
Our quotes are transparent and competitive. Full payment is expected upon service completion unless prior arrangements are made. We provide invoices for all transactions.
Warranty and Guarantees
We guarantee our workmanship and materials used. If issues arise within the warranty period due to our work, we will address them promptly and honestly.
Liability Limitations
While we strive for perfection, we are not liable for damages caused by unforeseen circumstances beyond our control, such as natural disasters or unrelated system failures.
Customer Responsibilities
Clients must provide access to plumbing areas and disclose all relevant information. Failure to do so may affect service quality and warranty validity.
Cancellations & Rescheduling
Appointments can be rescheduled with at least 24 hours' notice. Cancellations within 24 hours may incur a fee, depending on the service scope.
Dispute Resolution
Any disputes will be resolved through mutual negotiation or arbitration, with both parties committed to fair and honest outcomes.
Privacy & Data Use
Our privacy policy details how we handle your personal information, ensuring data is protected and used solely for service-related purposes.
Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services signifies acceptance of any updated terms.
Governing Law
These terms are governed by the laws of the jurisdiction where the services are provided, ensuring legal clarity and fairness.